If you sign up on or before the 12th of the month you will receive your first box the same month - this is usually despatched around the 12th of the month on 48 hour delivery.

If you sign up after the 12th your space is reserved (only a limited number become available each month) and your first box will be despatched around the 12th of the next month but you won't be charged again that month.

When you first subscribe you will be sent a welcome email explaining your membership benefits and as long as you log in / create an account on our website with the same email you subscribed with your VIP discounts will be applied automatically.

Please check the correct discount has applied at checkout prior to making payment for an order - if you're having problems creating an account or getting your discount to apply please contact us on hello@unolusso.com where you will receive a priority response.

Each month you will receive a confirmation that your payment has been processed and that your box is in production.

Once your parcel is dispatched somewhere around the 12th of the month you will be sent a further email with your tracking code. This usually takes around 48 hours to arrive but can vary in some locations.

We are only able to offer such a significant savings on a unique theme each month by having a fixed number of products we can make together at once in advance. This decreases our purchasing and production costs which we pass on to you.

We also only offer discounts across our entire product range to VIP Members as we like to have a close personal relationship with our customers - they get better use of our products and we know this increases loyalty and our ability to grow.

The fun of a subscription box is not knowing what is coming - its a little like getting a gift each month! What is unique to our VIP Wax Melt Club is that all scents are totally new and unique to the club each month - they are not available to purchase anywhere else.

Rest assured we prepare our ideas and test our fragrances months in advance - we don't release a theme unless we are totally in love with it ourselves - every wax melt in a subscription box is made to the same standard as our collection wax melts. Beautiful premium fragrance oils, our unique soy wax blend, precision craftmanship and all made here at the Candle Barn by us! No dirty factory, no cold warehouse distorting your wax, no dyes or glitters disguising the quality. Absolute luxury just at an affordable price. Check out our existing member Testimonials for proof of just how good this Club is.

Each month you can choose to just tear open your box and explore the scents in your own time OR you can join Tara and other Lusso Lovely VIPs online

During each LIVE - Tara will host a discovery session to talk you through each wax melt, the ideas behind the theme and individual scents as well the inspiration behind them. Previous events have been quite lovely social events - so grab a glass of something fizzy and join us as we discover these beautiful scents together! Each month when your box is dispatched you will be sent the details of how and when to join Tara an if you're not available the recording will be sent to you anyway to watch in your own time! All scheduled events or LIVE shopping shows are listed here

Yes of course! Simply purchase as normal but simply add the name and address of the person you are sending to - please also email us on hello@unolusso.com to let us know when you have gifted this to someone and we can add them to our FB group and mailing list for VIP announcements.

We really hope that you love the VIP Wax Melt Club so much that you stay subscribing however if at any point after the initial 3 month period you wish to cancel you can either do so by logging into your account on our website OR by contacting our customer service team on hello@unolusso.com.

If you cancel before the 12th of the Month there will be no further payments taken. If you cancel on or after the 12th of a month one final payment will be taken and one final box will be dispatched. This is because the products created are totally unique to the Club and cannot be sold on our store. They are made 3-4 weeks in advance of dispatch or more to allow the product to cure.

Our VIP Subscribers can access instant first level membership of our Brand Ambassador scheme - just click here to apply