Venetian Candle - Oro Rosa

Oro Rosa Black Venetian Candle
Oro Rosa Silver Venetian Candle

Venetian Candle - Oro Rosa

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The sulty mysterious scent of Oro Rosa feels just a little extra special when presented in one of our beautiful Venetian candles available in silver or black

This smoky, musky blend of damask rose and oud is a best-selling scent for good reason and in this stunning hand made glass jar it becomes a must have treat for the home or someone special

Housed in hand-made gloss black or silver geometric design glass jar with lid you can expect to get 40 - 60 hours of burn time from your 230ml candle and your jar can be re-purposed after use. 

Your candle is packaged in a thick white luxury box with label and bow.

Ingredients, CLP & Safety Information
Contains: Tetramethyl Acetyloctahydronaphthalene.May produce allergic reaction. IF ON SKIN: Rinse thoroughly and seek medical advice. Dispose of contents in accordance with local regulations. Harmful to aquatic life with long term effects. Never leave a burning candle unattended. Keep away from children, pets and draughts. Never burn a candle for more than 4 hours at a time. On each use keep lit until entire surface is melted to ensure an even burn, prevent tunnelling and prolong the life of your candle. Keep wicks trimmed to 5mm between uses.

 

 

DELIVERY

  • All parcels are sent via Royal Mail 48 hour tracked service unless stated otherwise

  • Delivery is 48hours from point of dispatch which is usually 1 -2 business days from point of order but may increase during peak periods.

  • Once your parcel is dispatched an email will be sent along with your tracking information.

RETURNS POLICY:

  • You have 14 days to return after an order has been delivered
  • Items are to be returned in the original undamaged packaging, in a saleable/brand new condition. This excludes wax melt selection boxes for safety & hygiene reasons
  • Items not in their original packaging or damaged in any way will be rejected
  • Uno Lusso Ltd does not cover the shipping cost of any returns
  • Return requests after 14 days will not be considered/approved

 


FAULTY/DAMGAED GOODS POLICY:

Every parcel is inspected and photgraphed at point of sealing the parcel for dispatch. On very rare occasions goods can become damaged in transit. Customers must check ALL ITEMS thoroughly after a delivery has been made. Damage must be reported within 5 days of delivery. Damage claims made after 5 days are not valid and Uno Lusso Ltd is not obligated to process a claim.

HOW TO RETURN:

  • Email hello@unolusso.com and include your order number, the email addressed you placed the order with and a photo of the damage to the item and the outer box / packaging. You must retain the outer box and all packaging to submit a claim.
  • We do not cover the delivery costs of any returns
  • When items arrive safely back to us, they are quality checked and a returns decision finalised.
  • You will receive an email confirming this and the relevant refund or replacement will be confirmed.
  • Please allow up to 5 working days for any resulting refund to be processed
  • Shipping costs are none refundable

*It is the customers responsibility to ensure items arrive safely back to us within 14 days from delivery. Uno Lusso Ltd reserves the right to refuse a full refund if the item returned is damaged due to lack of packaging or not as originally described at the time of the returns request or is not returned within the stated time period.

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