The Rocky Ravine White Gloss Candle & Diffuser set is a gorgeous set for the home or someone special as a gift and is available with our without the added luxury of a gift box.
Our classic white gloss glass candle is filled with 250g of creamy and highly scented soy wax while the luxury reed diffuser is filled with a luxury pure oil blend finished with black silk fibre reeds and bow.
NEW for 2021 - Rocky Ravine is a dreamy blend of dusky bergamot, apple and grapefruit sit lightly on a deeper base of cedar, amber, jasmine, sandalwood & myrrh for a magical musky but fresh scent.
Inspired by the beauty and wonder of star gazing from the peak of a beautiful lush ravine
You can chose to purchase these items on their own (each comes in it's own white gift ready box or for a real treat you can add a classic white ribboned gift box with our without a personalised slogan.
How our candles & diffusers are made
Every Uno Lusso product is hand-poured or made from the Candle Barn in Cambridge using top grade soy wax, natural base oils and only premium grade fragrance or botanical oils.
Our wicks are cotton for a clean, toxin-free, allergen-free burn and our diffuser reeds are long-lasting silky fibre reeds for optimal performance.
All of our products are vegan friendly and cruelty-free.
Candle & Diffuser Safety
We want you to enjoy our candles and diffusers safely while also getting the most out of your purchase.
When using our candles and diffusers you must do so with caution and awareness of the associated risks, so please ensure you always follow these safety precautions which are also always listed on each individual product.
All parcels are sent via Royal Mail 48 hour tracked service unless stated otherwise
Delivery is 48hours from point of dispatch which is usually 1 -2 business days from point of order but may increase during peak periods.
Once your parcel is dispatched an email will be sent along with your tracking information.
- You have 14 days to return after an order has been delivered
- Items are to be returned in the original undamaged packaging, in a saleable/brand new condition. This excludes wax melt selection boxes for safety & hygiene reasons
- Items not in their original packaging or damaged in any way will be rejected
- Uno Lusso Ltd does not cover the shipping cost of any returns
- Return requests after 14 days will not be considered/approved
FAULTY/DAMGAED GOODS POLICY:
Every parcel is inspected and photgraphed at point of sealing the parcel for dispatch. On very rare occasions goods can become damaged in transit. Customers must check ALL ITEMS thoroughly after a delivery has been made. Damage must be reported within 5 days of delivery. Damage claims made after 5 days are not valid and Uno Lusso Ltd is not obligated to process a claim.
HOW TO RETURN:
- Email email@example.com and include your order number, the email addressed you placed the order with and a photo of the damage to the item and the outer box / packaging. You must retain the outer box and all packaging to submit a claim.
- We do not cover the delivery costs of any returns
- When items arrive safely back to us, they are quality checked and a returns decision finalised.
- You will receive an email confirming this and the relevant refund or replacement will be confirmed.
- Please allow up to 5 working days for any resulting refund to be processed
- Shipping costs are none refundable
*It is the customers responsibility to ensure items arrive safely back to us within 14 days from delivery. Uno Lusso Ltd reserves the right to refuse a full refund if the item returned is damaged due to lack of packaging or not as originally described at the time of the returns request or is not returned within the stated time period.