Who wouldn't love this beautiful candle & diffuser set? If you, or someone you know loves Portofino, this is a wonderful treat!
This white gloss glass lidded candle is filled with 250g of highly fragranced luxury soy wax that is super long-lasting and is paired with our beautiful 100ml diffuser in the same scent.
Both gorgeous items are dressed with white and silver labels and the diffuser is finished with a silver collar, whitek reeds and bow.
You can add a classic white ribboned gift box with black crinkle filling and a handwritten gift card
INCLUDED IN THIS SET:
- 1 x 30cl white gloss candle filled with Portofinoa soy wax and two cotton wicks
- 1 x 100ml luxury reed diffuser filled with Portofino oil and six white silk fibre reeds
GIFTBOX OPTION INCLUDES THESE EXTRAS:
- Stainless steel candle lid
- Luxury white XL ribboned gift box
- Crinkle filling
- Handwritten gift card
How our candles & diffusers are made
Every Uno Lusso product is hand-poured or made from our studio in Cambridge using top grade soy wax, natural base oils and only premium grade fragrance or botanical oils.
Our wicks are cotton for a clean, toxin-free, allergen-free burn and our diffuser reeds are long-lasting silky fibre reeds for optimal performance.
All of our products are vegan friendly and cruelty-free.
Candle & Diffuser Safety
We want you to enjoy our candles and diffusers safely while also getting the most out of your purchase.
When using our candles and diffusers you must do so with caution and awareness of the associated risks, so please ensure you always follow these safety precautions which are also always listed on each individual product.
All parcels are sent via Royal Mail 48 hour tracked service unless stated otherwise
Delivery is 48hours from point of dispatch which is usually 1 -2 business days from point of order but may increase during peak periods.
Once your parcel is dispatched an email will be sent along with your tracking information.
- You have 14 days to return after an order has been delivered
- Items are to be returned in the original undamaged packaging, in a saleable/brand new condition. This excludes wax melt selection boxes for safety & hygiene reasons
- Items not in their original packaging or damaged in any way will be rejected
- Uno Lusso Ltd does not cover the shipping cost of any returns
- Return requests after 14 days will not be considered/approved
FAULTY/DAMGAED GOODS POLICY:
Every parcel is inspected and photgraphed at point of sealing the parcel for dispatch. On very rare occasions goods can become damaged in transit. Customers must check ALL ITEMS thoroughly after a delivery has been made. Damage must be reported within 5 days of delivery. Damage claims made after 5 days are not valid and Uno Lusso Ltd is not obligated to process a claim.
HOW TO RETURN:
- Email email@example.com and include your order number, the email addressed you placed the order with and a photo of the damage to the item and the outer box / packaging. You must retain the outer box and all packaging to submit a claim.
- We do not cover the delivery costs of any returns
- When items arrive safely back to us, they are quality checked and a returns decision finalised.
- You will receive an email confirming this and the relevant refund or replacement will be confirmed.
- Please allow up to 5 working days for any resulting refund to be processed
- Shipping costs are none refundable
*It is the customers responsibility to ensure items arrive safely back to us within 14 days from delivery. Uno Lusso Ltd reserves the right to refuse a full refund if the item returned is damaged due to lack of packaging or not as originally described at the time of the returns request or is not returned within the stated time period.