Portofino - Luxury Soy Wax Melts

Portofino - Luxury Soy Wax Melts
Portofino Luxury Wax Melt Clamshell close up

Portofino - Luxury Soy Wax Melts

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CREAMY COCONUT, SWEET ORANGE, ALMOND & VANILLA
100% organic soy wax melts. Min 144 hours of scent per pack. Vegan Friendly. Cruelty Free & Pet Safe
"Instantly I feel happy, relaxed and glam when I use Portofino!" - Helen Bayliss
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  • 48 Hour Tracked Shipping
  • Secure payments
  • In stock, ready to ship
  • Inventory on the way

144 hours of beautiful beachy scent to bring the joy of beach time bliss into your home!

The relaxation and beach glamour of Portofino is evoked by this soothing blend of fresh bergamot, bright orange and rich ambers with warm notes of coconut, vanilla and almond. If you’re missing those holiday vibes this scent will take you back in moments and as our wax melts are designed for a long-lasting burn you can expect to fill the whole house with this delicious fragrance.

 

 

DELIVERY

  • All parcels are sent via Royal Mail 48 hour tracked service unless stated otherwise

  • Delivery is 48hours from point of dispatch which is usually 1 -2 business days from point of order but may increase during peak periods.

  • Once your parcel is dispatched an email will be sent along with your tracking information.

RETURNS POLICY:

  • You have 14 days to return after an order has been delivered
  • Items are to be returned in the original undamaged packaging, in a saleable/brand new condition. This excludes wax melt selection boxes for safety & hygiene reasons
  • Items not in their original packaging or damaged in any way will be rejected
  • Uno Lusso Ltd does not cover the shipping cost of any returns
  • Return requests after 14 days will not be considered/approved

 


FAULTY/DAMGAED GOODS POLICY:

Every parcel is inspected and photgraphed at point of sealing the parcel for dispatch. On very rare occasions goods can become damaged in transit. Customers must check ALL ITEMS thoroughly after a delivery has been made. Damage must be reported within 5 days of delivery. Damage claims made after 5 days are not valid and Uno Lusso Ltd is not obligated to process a claim.

HOW TO RETURN:

  • Email hello@unolusso.com and include your order number, the email addressed you placed the order with and a photo of the damage to the item and the outer box / packaging. You must retain the outer box and all packaging to submit a claim.
  • We do not cover the delivery costs of any returns
  • When items arrive safely back to us, they are quality checked and a returns decision finalised.
  • You will receive an email confirming this and the relevant refund or replacement will be confirmed.
  • Please allow up to 5 working days for any resulting refund to be processed
  • Shipping costs are none refundable

*It is the customers responsibility to ensure items arrive safely back to us within 14 days from delivery. Uno Lusso Ltd reserves the right to refuse a full refund if the item returned is damaged due to lack of packaging or not as originally described at the time of the returns request or is not returned within the stated time period.

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