Nero Collection Ultimate Gift Box

Nero Complete Collection Ultimate Gift Set
Silver Carina Wax burner
Nero Candle & Diffuser Set
Nero wax Melt collection box

Nero Collection Ultimate Gift Box

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Candle & Diffuser Scent
Regular price £84.95 Sale price £79.99 Save £4.96
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  • 48 Hour Tracked Shipping
  • Secure payments
  • In stock, ready to ship
  • Inventory on the way
Tax included. Shipping calculated at checkout.

A stunning gift for any recipient with a variety of products including:

1 X Silver ceramic wax burner

1 X Nero Collection Wax Melt Selection Box

1 X Luxury Nero Soy Candle with Lid (your choice of scent)

1 X Luxury Nero Reed Diffuser (your choice of scent)

1 X XL Rigid Luxury Gift box

1 X Handwritten gift card

 

Please use gift option tick box to inform us of your invoice preferences and specific message (including to and from) for the gift card. If no message is included no gift card will be added.

DELIVERY

  • All parcels are sent via Royal Mail 48 hour tracked service unless stated otherwise

  • Delivery is 48hours from point of dispatch which is usually 1 -2 business days from point of order but may increase during peak periods.

  • Once your parcel is dispatched an email will be sent along with your tracking information.

RETURNS POLICY:

  • You have 14 days to return after an order has been delivered
  • Items are to be returned in the original undamaged packaging, in a saleable/brand new condition. This excludes wax melt selection boxes for safety & hygiene reasons
  • Items not in their original packaging or damaged in any way will be rejected
  • Uno Lusso Ltd does not cover the shipping cost of any returns
  • Return requests after 14 days will not be considered/approved

 


FAULTY/DAMGAED GOODS POLICY:

Every parcel is inspected and photgraphed at point of sealing the parcel for dispatch. On very rare occasions goods can become damaged in transit. Customers must check ALL ITEMS thoroughly after a delivery has been made. Damage must be reported within 5 days of delivery. Damage claims made after 5 days are not valid and Uno Lusso Ltd is not obligated to process a claim.

HOW TO RETURN:

  • Email hello@unolusso.com and include your order number, the email addressed you placed the order with and a photo of the damage to the item and the outer box / packaging. You must retain the outer box and all packaging to submit a claim.
  • We do not cover the delivery costs of any returns
  • When items arrive safely back to us, they are quality checked and a returns decision finalised.
  • You will receive an email confirming this and the relevant refund or replacement will be confirmed.
  • Please allow up to 5 working days for any resulting refund to be processed
  • Shipping costs are none refundable

*It is the customers responsibility to ensure items arrive safely back to us within 14 days from delivery. Uno Lusso Ltd reserves the right to refuse a full refund if the item returned is damaged due to lack of packaging or not as originally described at the time of the returns request or is not returned within the stated time period.

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