With an average lifecycle of SIX MONTHS our Reed Diffusers are amazing value!
Designed to create a feeling of resilience, providing stamina and fortitude as you tackle day with vigour.
As a reed diffuser you can expect six month of beautiful fragrance that also neutralises odours. Made with an all natural base and premium fragrance oil this is pure oil blend.
There are many other products to explore in the matching Energise scent which is just one of six beautiful fragrances from the Spa Di Lusso Collection.
Packaged in a beautiful diffuser box your purchase includes a glass jar filled with your diffuser oil (100ml), a black collar and 6 white silk fibre reeds.
When your product arrives simply unscrew the collar, remove the plug, replace the collar and place the reeds in your bottle. Allow the reeds to absorb the oil over a few hours and then change the reeds to place the opposite ends into the oil. All set!
Refill oil is available for future purchase.
Please see our product guidelines for how to use your room diffuser safely.
All parcels are sent via Royal Mail 48 hour tracked service unless stated otherwise
Delivery is 48hours from point of dispatch which is usually 1 -2 business days from point of order but may increase during peak periods.
Once your parcel is dispatched an email will be sent along with your tracking information.
- You have 14 days to return after an order has been delivered
- Items are to be returned in the original undamaged packaging, in a saleable/brand new condition. This excludes wax melt selection boxes for safety & hygiene reasons
- Items not in their original packaging or damaged in any way will be rejected
- Uno Lusso Ltd does not cover the shipping cost of any returns
- Return requests after 14 days will not be considered/approved
FAULTY/DAMGAED GOODS POLICY:
Every parcel is inspected and photgraphed at point of sealing the parcel for dispatch. On very rare occasions goods can become damaged in transit. Customers must check ALL ITEMS thoroughly after a delivery has been made. Damage must be reported within 5 days of delivery. Damage claims made after 5 days are not valid and Uno Lusso Ltd is not obligated to process a claim.
HOW TO RETURN:
- Email email@example.com and include your order number, the email addressed you placed the order with and a photo of the damage to the item and the outer box / packaging. You must retain the outer box and all packaging to submit a claim.
- We do not cover the delivery costs of any returns
- When items arrive safely back to us, they are quality checked and a returns decision finalised.
- You will receive an email confirming this and the relevant refund or replacement will be confirmed.
- Please allow up to 5 working days for any resulting refund to be processed
- Shipping costs are none refundable
*It is the customers responsibility to ensure items arrive safely back to us within 14 days from delivery. Uno Lusso Ltd reserves the right to refuse a full refund if the item returned is damaged due to lack of packaging or not as originally described at the time of the returns request or is not returned within the stated time period.