Luxe Gloss Candle & Diffuser Gift - Portofino

Luxe Gloss Candle & Diffuser Gift - Portofino
Luxe Gloss Candle & Diffuser Gift - Portofino
Luxe Gloss Candle & Diffuser Gift - Portofino
Luxe Gloss Candle & Diffuser Gift - Portofino
Luxe Gloss Candle & Diffuser Gift - Portofino

Luxe Gloss Candle & Diffuser Gift - Portofino

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CREAMY COCONUT, SWEET ORANGE, ALMOND & VANILLA
Average 12 months lifecycle! 100% oil formula with silk fibre reeds that retain oil. Beautiful scent that lasts.
"Better than my Jo Malone & White Company candles & diffusers by a long way" - Darnia Leyland
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The perfect treat for a birthday, anniversary or special occasion? One that makes them and their home feel special and lasts for up to a year!

This luxury rigid ribboned gift boxes filled with luxury tissue and crinkle with a beautiful gloss candle and matching diffuser nestled inside! Due to the long-lasting nature of our Diffusers this will last for up to a year! So this really is the gift that keeps on giving

Portofino is a scent that gives any home a feeling of happy sunshine, beachy bliss and utter relaxation - This is a blend of creamy coconut, sweet almond, warm vanilla and touches of bright mandarin.

Inspired by the opulent comfort of a beautiful hotel room, filled with freshly cut white flowers, thick soft carpets, crisp white linens and billowing soft voiles at the window carrying in the cool breeze notes of the woodland outside - this scent will make your home feel elegant, clean and fresh

Included in this gift set:

Optional
Choose the Personalised Gift Option to create a personalised message inside the box lid (including a photo if you wish)

 

DELIVERY

  • All parcels are sent via Royal Mail 48 hour tracked service unless stated otherwise

  • Delivery is 48hours from point of dispatch which is usually 1 -2 business days from point of order but may increase during peak periods.

  • Once your parcel is dispatched an email will be sent along with your tracking information.

RETURNS POLICY:

  • You have 14 days to return after an order has been delivered
  • Items are to be returned in the original undamaged packaging, in a saleable/brand new condition. This excludes wax melt selection boxes for safety & hygiene reasons
  • Items not in their original packaging or damaged in any way will be rejected
  • Uno Lusso Ltd does not cover the shipping cost of any returns
  • Return requests after 14 days will not be considered/approved

 


FAULTY/DAMGAED GOODS POLICY:

Every parcel is inspected and photgraphed at point of sealing the parcel for dispatch. On very rare occasions goods can become damaged in transit. Customers must check ALL ITEMS thoroughly after a delivery has been made. Damage must be reported within 5 days of delivery. Damage claims made after 5 days are not valid and Uno Lusso Ltd is not obligated to process a claim.

Should you have purchased an item from us but is not manufactured by us we will of course meet our obligations to you the customer by way of return, refund or exchange in the event that a fault is found. We take no responsibility for any  damages caused by a faulty third party product - this type of claim must be made directly by the manufacturer and details are available by request for each product. This information is also provided on the packaging of each item including any relevant manufacturers warranty. 

HOW TO RETURN:

  • Email hello@unolusso.com and include your order number, the email addressed you placed the order with and a photo of the damage to the item and the outer box / packaging. You must retain the outer box and all packaging to submit a claim.
  • We do not cover the delivery costs of any returns
  • When items arrive safely back to us, they are quality checked and a returns decision finalised.
  • You will receive an email confirming this and the relevant refund or replacement will be confirmed.
  • Please allow up to 5 working days for any resulting refund to be processed
  • Shipping costs are none refundable

*It is the customers responsibility to ensure items arrive safely back to us within 14 days from delivery. Uno Lusso Ltd reserves the right to refuse a full refund if the item returned is damaged due to lack of packaging or not as originally described at the time of the returns request or is not returned within the stated time period.

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