Please read the terms at the bottom of this page before ordering - Do not combine with other products in same order

Love the sound of our wax melts but don't know which fragrance you'll like the most?

We're so confident you will love our wax melts we're happy to give you 12 free wax melts - one each from our core signature line for FREE!!!!!

Here's your chance to not only complete the "sniff" test but also experience the creamy, pure and super long lasting soy wax we use!

In this box you get a selection of 12 wax melts from our range of luxury fragrances including:

• Bambino
• Bel Padre
• Bellissimo
• Bello Morello
• Frangipane
• Mandarino Verde
• Oro Rosa
• Pomegranate Nero
• Portofino
• Pomelo
  
• Ravello

Just complete this order for your free sample box of mini melts and you can try our wax melts on us - that's a whopping 144 hours MINIMUM of beautiful burn time with our luxurious wax melts on us! You just pay for postage.

* You cannot use a FREE SHIPPING DISCOUNT CODE FOR THIS PURCHASE. IF YOU DO YOUR ORDER WILL BE CANCELLED.

**This offer is for NEW CUSTOMERS only - if you have previously purchased our wax melts or candles your order will be CANCELLED automatically minus the transaction fee we incur. Any orders using an email address, payment method or address previously used on an order will be cancelled 

*** This sample box must be purchased individually as one item at checkout it cannot be combined with other items due to how we post - if you combine with other purchase this item will be removed from your order.

For full safety guidelines on how to use our luxury soy wax melts please see our product safety page. 

*We want to make sure your wax melts get to you in tip top condition so they will be sent in a box via Royal Mail

**Maximum 1 order per household / customer / email / bank or paypal account.

DELIVERY

• All parcels are sent via Royal Mail 48 hour tracked service unless stated otherwise

• Delivery is 48hours from point of dispatch which is usually 1 -2 business days from point of order but may increase during peak periods.

• Once your parcel is dispatched an email will be sent along with your tracking information.
  
  

RETURNS POLICY:

• You have 14 days to return after an order has been delivered
• Items are to be returned in the original undamaged packaging, in a saleable/brand new condition. This excludes wax melt selection boxes for safety & hygiene reasons
• Items not in their original packaging or damaged in any way will be rejected
• Uno Lusso Ltd does not cover the shipping cost of any returns
• Return requests after 14 days will not be considered/approved

FAULTY/DAMGAED GOODS POLICY:

Every parcel is inspected and photgraphed at point of sealing the parcel for dispatch. On very rare occasions goods can become damaged in transit. Customers must check ALL ITEMS thoroughly after a delivery has been made. Damage must be reported within 5 days of delivery. Damage claims made after 5 days are not valid and Uno Lusso Ltd is not obligated to process a claim.

HOW TO RETURN:

• Email hello@unolusso.com and include your order number, the email addressed you placed the order with and a photo of the damage to the item and the outer box / packaging. You must retain the outer box and all packaging to submit a claim.
• We do not cover the delivery costs of any returns
• When items arrive safely back to us, they are quality checked and a returns decision finalised.
• You will receive an email confirming this and the relevant refund or replacement will be confirmed.
• Please allow up to 5 working days for any resulting refund to be processed
• Shipping costs are none refundable

*It is the customers responsibility to ensure items arrive safely back to us within 14 days from delivery. Uno Lusso Ltd reserves the right to refuse a full refund if the item returned is damaged due to lack of packaging or not as originally described at the time of the returns request or is not returned within the stated time period.