Sip & Sniff Festivo Launch Party & Shopping Event

Sip & Sniff Festivo Launch Party & Shopping Event
Sip & Sniff Festivo Launch Party & Shopping Event
Sip & Sniff Festivo Launch Party & Shopping Event
Sip & Sniff Festivo Launch Party & Shopping Event
Sip & Sniff Festivo Launch Party & Shopping Event
Sip & Sniff Festivo Launch Party & Shopping Event

Sip & Sniff Festivo Launch Party & Shopping Event

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Join us LIVE for our annual online "Sip & Sniff" Festivo Collection Party on Friday 18th October at 7pm!

If you order after 14th OCTOBER 2024 we cannot guarantee you will receive your samples in time for launch night. 

Our sell out event every year since inception, our Sip & Sniff Party is our way of launching our Christmas collection as an interactive experience.

Join us LIVE ONLINE with your sniff along sample pack for the big reveal of this year's brand EIGHT beautiful Christmas scents, products and gifts

    FRIDAY 18th October 2023 7pm - ONLINE
    Ordering your Sip & Sniff ONLINE event tickets means we send you:

    • Festivo Scent Disovery Kit (8 luxury wax melts)
    • Access to our LIVE online event 
    • Unique discount code for any shopping you do within 24 hours of the event
    • Free entry into THREE stunning prize giveaways worth £100 each with winners announced on the night
    • Plus time to hang out, have fun and relax with some fellow #LussoLovelies


    HOW IT WORKS

    On the night you simply get your scent discovery kit out ready, have a couple of fresh clean wax burners at the ready, pour yourself a glass of something lovely and join us LIVE on our FACEBOOK LIVE here: 

    Tara will be hosting the event and talking you through the scent discovery kit, showcasing each of the eight core scents using the wax melt  samples in your kit - followed by an introduction to the entire Festivo line of Candles, wax melts, gift sets & home accessories

    There is a max 300 spaces available for the online event - once they are sold out no further sample packs / sip & sniff discounts will be available.

    No discount codes can be applied to this purchase as the cost is purely for samples and postage - you will receive far more than the cost of the sample kit in discounts no the night

    So grab a glass of Prosecco, get comfy, turn the phone off and log in with a PC, tablet or iPad ( a bigger screen is always better) and let's have some fun, sniff some gorgeous scents and do a little shopping or browsing.

    I'm so excited and can't wait to see you there!

    Tara x

     

    What happens once I order?

    All Scent Discovery Kits will be posted by 4th  October (if you ordered before this date) otherwise our usual 48 hour delivery applies. Once your kit arrives you should keep it and ensure the contents remain in place in their compartments in your box - we want the scents to be a surprise and for you to have fun with us in the "sniff phase"- So if you cannot resist and just have to open the box please carefully replace the melts in the same place.

    THE LIVE LAUNCH PARTY BEGINS at 7PM ON FRIDAY 18th OCTOBER 2024 and will be hosted on our FACEBOOK page - while anyone can watch ONLY those that have pre-purchased the Sip & Sniff Packs will be able to test drive each scent and access all of the launch offers.

    You will also be sent an event reminder a few days before the event, the day before and an hour before reminding you of the link to join the LIVE. If you do not join the LIVE event you will not have the chance to win the prize draw, but you will be able to watch the live recording and sniff along at your leisure and your discount access will be live for a further 48 hours.

    THERE WILL BE NO IN PERSON EVENT AT THE GRANARY THIS YEAR

    DELIVERY

    • All parcels are sent via Royal Mail 48 hour tracked service unless stated otherwise

    • Delivery is 48hours from point of dispatch which is usually 1 -2 business days from point of order but may increase during peak periods.

    • Once your parcel is dispatched an email will be sent along with your tracking information.

    RETURNS POLICY:

    • You have 14 days to return after an order has been delivered
    • Items are to be returned in the original undamaged packaging, in a saleable/brand new condition. This excludes wax melt selection boxes for safety & hygiene reasons
    • Items not in their original packaging or damaged in any way will be rejected
    • Uno Lusso Ltd does not cover the shipping cost of any returns
    • Return requests after 14 days will not be considered/approved

     


    FAULTY/DAMAGED GOODS POLICY:

    Every parcel is inspected and photgraphed at point of sealing the parcel for dispatch. On very rare occasions goods can become damaged in transit. Customers must check ALL ITEMS thoroughly after a delivery has been made. Damage must be reported within 5 days of delivery. Damage claims made after 5 days are not valid and Uno Lusso Ltd is not obligated to process a claim.

    Should you have purchased an item from us but is not manufactured by us we will of course meet our obligations to you the customer by way of return, refund or exchange in the event that a fault is found. We take no responsibility for any  damages caused by a faulty third party product - this type of claim must be made directly by the manufacturer and details are available by request for each product. This information is also provided on the packaging of each item including any relevant manufacturers warranty. 

    HOW TO RETURN:

    • Email hello@unolusso.com and include your order number, the email addressed you placed the order with and a photo of the damage to the item and the outer box / packaging. You must retain the outer box and all packaging to submit a claim.
    • We do not cover the delivery costs of any returns unless agreed in advance in writing - approved returns will be arranged by us only
    • When items arrive safely back to us, they are quality checked and a returns decision finalised.
    • You will receive an email confirming this and the relevant refund or replacement will be confirmed.
    • Please allow up to 5 working days for any resulting refund to be processed
    • Shipping costs are none refundable

    *It is the customers responsibility to ensure items arrive safely back to us within 14 days from delivery. Uno Lusso Ltd reserves the right to refuse a full refund if the item returned is damaged due to lack of packaging or not as originally described at the time of the returns request or is not returned within the stated time period.

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